bc44 Terms and Conditions — Complete Guide to Using Our Services

General Terms

These terms apply to all services on the bc44 platform, including sports betting, casino games, live casino, slots, Aviator, and other gaming products. bc44 reserves the right to amend these terms at any time. Continued use of the platform after any changes will be taken as your acceptance of the updated terms.

1.1 Nature of Service

bc44 is an online gaming platform operated for entertainment purposes. This platform offers the opportunity to place bets in exchange for money. There is financial risk involved in participating in gaming, and players must make this decision with full awareness.

1.2 Applicable Law

The interpretation and enforcement of these terms will follow the relevant laws and regulations. Users are responsible for complying with the local laws applicable from their own location.

Eligibility and Age Limit

To open an account on bc44 and use our services, you must meet the following eligibility requirements:

• You must be at least 21 years of age (for those aged 21 and above only).
• You must be an individual — accounts cannot be opened on behalf of any corporate entity or organisation.
• You must have a valid and current form of identification.
• You must be mentally capable of making independent decisions.
• You must have a valid payment method registered in your own name.

2.1 Age Verification

bc44 may request the necessary documents to verify a user's age at any time. Withdrawals may be placed on hold until age verification is completed. Providing false age information will result in account cancellation and all winnings may be forfeited.

Account Registration

When registering on bc44, you must provide accurate and complete information. Providing false or misleading information is a violation of these terms and may result in account cancellation.

3.1 One Account Policy

Only one account per person is permitted. Creating multiple accounts by the same individual is strictly prohibited. Any attempt to create multiple accounts using the same device, IP address, or payment method will result in the permanent closure of all associated accounts.

3.2 Information Verification

As part of the KYC (Know Your Customer) process, bc44 may request the following documents:

• Copy of National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of payment method
• A recent selfie or photo

Account Security

Maintaining the security of your bc44 account is your own responsibility. Keep your login details (username and password) secure and never share them with any third party.

• Use a strong and unique password.
• Avoid logging in from public or shared devices.
• If you suspect unauthorised access to your account, notify our support team immediately.
• Report any unusual activity on your account without delay.

bc44 staff will never ask for your password. Any such request may be an attempt at fraud.

Deposits and Withdrawals

5.1 Deposit Terms

To deposit funds into bc44, you may use the following payment methods: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for each method is ৳200. Deposits must come from a payment method registered in your name. Deposits from third-party payment accounts are not accepted and will be returned.

5.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals must be made to the same payment method used at the time of deposit.

• Account verification must be completed before making a withdrawal.
• Bonus funds can only be withdrawn after the wagering requirement has been fulfilled.
• bc44 reserves the right to review withdrawals in the case of suspicious transactions.
• bc44 may request additional verification to comply with anti-money laundering policies.

Bonuses and Promotions

6.1 Welcome Bonus

Newly registered members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳20,000. For example, depositing ৳5,000 will earn an additional ৳5,000 bonus, giving you a total of ৳10,000 to play with.

6.2 Wagering Requirement

To withdraw the welcome bonus, you must place bets worth 20 times the bonus amount. For example, if you receive a ৳5,000 bonus, you must complete bets totalling ৳100,000 (5,000 × 20).

6.3 General Bonus Rules

• Each user is eligible for one welcome bonus only.
• Bonuses are non-transferable and cannot be converted to cash.
• bc44 reserves the right to change, suspend, or cancel any bonus offer.
• After receiving a bonus, the wagering requirement must be fulfilled within a specified time period.
• Any attempt to claim bonuses dishonestly or fraudulently will result in account cancellation.

6.4 VIP Program

bc44's VIP program has four tiers. A weekly cashback benefit is available at each tier:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback

Users move up to higher tiers based on their volume of play and regularity. The benefits of each tier are determined by bc44 and are subject to change.

Betting and Gaming

The following rules apply when placing bets on bc44:

7.1 Betting Rules

• Once a bet is confirmed, it cannot be cancelled.
• If a bet is cancelled due to a technical error, the staked amount will be refunded.
• The rules of the game provider apply alongside the rules of bc44.
• bc44's records are final in determining the outcome of bets.

7.2 Fair Play

bc44 uses Random Number Generator (RNG) technology to ensure fair and transparent outcomes across its gaming products. Game results are not predetermined and are entirely random.

7.3 Sports Betting

The results of sports events will be determined based on the official announcement of the relevant sports body. If an event is cancelled or postponed, the settlement of bets will be handled in accordance with bc44's sports rules.

Prohibited Activities

The following activities are strictly prohibited on bc44 and may result in account cancellation and forfeiture of deposited funds:

• Any form of fraudulent activity or use of fraudulent software.
• Placing bets using automated bots or scripts.
• Abusing the bonus system (bonus abuse) or claiming bonuses using multiple accounts.
• Using a third party's account or payment method.
• Money laundering or using funds from illegal sources.
• Attempting to bypass the platform's security measures.
• Harassing or threatening other users.
• Attempting to hack or gain unauthorized access to bc44's systems.

Responsible Gaming

bc44 gives the highest priority to responsible gaming. We believe that gaming is for entertainment — not for earning a living.

9.1 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can apply to temporarily or permanently exclude yourself from the platform. Contact our support team to use this feature.

9.2 Setting Limits

Users can set deposit limits, betting limits, and session time limits for themselves. These limits help users play in a controlled manner.

To learn more about responsible gaming, visit our Responsible Gaming page.

Privacy & Data Protection

Protecting your personal information is very important to bc44. We use SSL encryption and modern security technology to keep your data safe.

• Your personal information is not sold to third parties.
• Data is used only for service improvement, verification, and legal requirements.
• You can request to review or delete your data at any time.

Read our Privacy Policy for more details.

Account Closure & Suspension

11.1 Closure at User's Request

You can close your account at any time through our support team. Before closing the account, any outstanding wagering requirements must be met and available balance must be withdrawn.

11.2 Closure or Suspension at bc44's Initiative

bc44 may suspend or close an account for the following reasons:

• Violation of these terms and conditions.
• Fraudulent or suspicious activity.
• Providing false information.
• Failure to verify age or identity.
• Instructions from legal or regulatory authorities.

If an account is closed for valid reasons, any legitimate balance will be returned. However, if closure is due to a breach of terms and conditions, winnings related to bonuses may be forfeited.

Limitation of Liability

bc44 is not liable for the following:

• Loss in games due to internet connection issues or disruption of third-party services.
• Temporary service interruptions caused by technical errors.
• Unauthorized access to an account due to user negligence or by a third party.
• External technology or network problems.

However, bc44 is always committed to improving service quality and ensuring technical reliability. If any bet remains incomplete due to a technical issue, the relevant balance will be returned.

Changes to Terms

bc44 reserves the right to update or change these terms and conditions at any time. In the event of changes:

• The "Last Updated" date at the top of the page will be changed.
• For significant changes, a notification may be sent to the registered email address.
• Continued use of the platform after changes will be considered acceptance of the new terms and conditions.

Visit this page regularly to stay updated on the latest terms and conditions.

Contact & Dispute Resolution

14.1 Filing a Complaint

If you have any complaint or dispute, please contact our support team first. We provide assistance in Bengali via 24/7 live chat. You can also reach us by email at [email protected].

14.2 Dispute Resolution Process

After receiving a complaint, we will review it within a reasonable time and inform you. Complex matters may require additional information or documents. Our goal is to resolve all issues fairly and promptly.